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How Burst decides which offerings are eligible

An offering is anything you sell that a customer might pay for with FSA/HSA funds: a product, a service, a class pack, a membership.

Add one in Offerings by pasting a link to it or typing its name. Burst checks whether it’s FSA/HSA eligible and labels it:

LabelWhat it means
FSA/HSA eligibleEligible on its own, no letter needed
Eligible with a letterEligible when the customer has a Letter of Medical Necessity. This is where Burst helps most
Not eligibleNot reimbursable, even with a letter

Review

New offerings get a quick review. You’ll see them in your list while they’re in review. Your Burst link goes live once at least one offering is approved.

Why eligibility matters

Customers pick the offering they bought when they start a letter. The clinician reviews against that offering, so accurate names and links help letters get approved.

Paste the actual product or service page URL when you can. It gives Burst the most detail to work with.

Related: What is a Letter of Medical Necessity? · Adding and managing offerings