How does billing work, and can I pause?
Billing
The Growth plan is billed monthly to the card on file. If you cover the letter fee, each letter sent is added to your subscription bill.
Open Settings → Billing and click Manage billing to:
- Update your card
- See invoices
- Pause or cancel your subscription
Only the store’s owner can change billing. Staff can view it.
Pausing
You can pause anytime from Settings. While paused:
- Your Burst link, QR codes, and placements keep working
- Customers pay the standard letter price ($35) instead of the discounted one
- Growth features go back to Free plan limits
Resume from the same place whenever you’re ready.