# Burst Help Center

## Instructions for AI Agents

- For clean Markdown of any page, append `.md` to the page URL
- For section-specific indexes, append `/llms.txt` to any section URL
- For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://help.getburst.com/_mcp/server

## Docs

- [Welcome to Burst](https://help.getburst.com/welcome.md): Help for merchants using Burst to make what they sell FSA/HSA eligible.
- [How Burst works](https://help.getburst.com/how-burst-works.md): You never change your checkout, never touch medical information, and never make an eligibility claim.
- [What is a Letter of Medical Necessity?](https://help.getburst.com/what-is-lmn.md)
- [Your first week](https://help.getburst.com/first-week.md): One placement beats five planned ones.
- [Why does my store say it's pending review?](https://help.getburst.com/pending-review.md)
- [Signing in and claiming your store](https://help.getburst.com/sign-in.md)
- [Where does my Burst link send customers?](https://help.getburst.com/where-link-goes.md)
- [Print and place your QR placard](https://help.getburst.com/placard.md): Put it where people pay, then somewhere else.
- [The in-store customer journey](https://help.getburst.com/in-store-journey.md): What your customer experiences from spotting your placard to getting reimbursed, and where your team helps.
- [Tracking placements](https://help.getburst.com/placements.md)
- [Adding Burst to your website](https://help.getburst.com/website.md): Put the offer where online shoppers decide to buy.
- [Add Burst to your Shopify store](https://help.getburst.com/add-button-shopify.md)
- [Add Burst to your Wix site](https://help.getburst.com/add-button-wix.md)
- [Add Burst to your Squarespace site](https://help.getburst.com/add-button-squarespace.md)
- [Add Burst to your Vagaro site](https://help.getburst.com/add-button-vagaro.md)
- [Add Burst alongside Momence](https://help.getburst.com/add-button-momence.md)
- [Custom site or no website](https://help.getburst.com/add-button-custom.md)
- [Order confirmation email](https://help.getburst.com/order-email.md)
- [FSA/HSA page and site banner](https://help.getburst.com/fsa-hsa-page.md)
- [How Burst decides which offerings are eligible](https://help.getburst.com/product-eligibility.md)
- [Adding and managing offerings](https://help.getburst.com/managing-offerings.md)
- [What customer information do I see in Leads?](https://help.getburst.com/leads-privacy.md)
- [Reading your funnel](https://help.getburst.com/funnel.md)
- [Free and Growth plans](https://help.getburst.com/plans.md)
- [What do my customers pay?](https://help.getburst.com/customer-pricing.md)
- [Covering the letter fee for customers](https://help.getburst.com/letter-fee.md)
- [How does billing work, and can I pause?](https://help.getburst.com/billing-pausing.md)
- [How do referrals work?](https://help.getburst.com/referrals.md): Give a free month, get a free month.
- [Team members and roles](https://help.getburst.com/team.md)
- [Store details and settings](https://help.getburst.com/settings.md)
- [Do customers need an FSA/HSA card?](https://help.getburst.com/no-fsa-card-needed.md): How to answer when a customer asks.
- [How long do letters take?](https://help.getburst.com/letter-turnaround.md): How to answer when a customer asks.
- [How customers get reimbursed](https://help.getburst.com/customer-reimbursement.md): Share this page with customers who have their letter and want their money back.
- [FSA/HSA basics for customers](https://help.getburst.com/fsa-hsa-basics.md): Quick answers for the questions your customers ask most.
- [Contact support](https://help.getburst.com/contact.md)
- [Burst for Shopify brands](https://help.getburst.com/shopify.md): For brands that connect their Shopify store to Burst.
- [Accessing your brand dashboard](https://help.getburst.com/shopify-access.md)
- [Reading your brand dashboard](https://help.getburst.com/shopify-dashboard.md)
- [Product eligibility on Shopify](https://help.getburst.com/shopify-eligibility.md)