> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://help.getburst.com/leads-privacy/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://help.getburst.com/_mcp/server.

# What customer information do I see in Leads?

When someone taps your Burst link or scans your QR code and starts an FSA/HSA letter request, they show up in [Leads](https://brands.getburst.com/go/leads).

## What you see

* The customer's **name and email**
* **Which offering** they started a letter for
* **Where they are** in the process: **In progress**, **Paid**, or **Letter sent**

You can search by name or email and **Export CSV** to follow up in your own tools.

## What you never see

Leads never include medical detail. Health answers stay between the customer and the reviewing clinician. You don't need to handle, store, or protect any health information.

> **Note**
>
> On the Free plan you see how many people visited your Burst page. Names and emails of who those visitors are come with the [Growth plan](/plans).

## Following up

A customer who started but didn't finish is a warm lead. A short, friendly reminder about their FSA/HSA savings is fair game. Don't ask about their health.