> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://help.getburst.com/contact/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://help.getburst.com/_mcp/server.

# Contact support

Email **[brands-support@getburst.com](mailto:brands-support@getburst.com)** and a real person will get back to you.

To help us move fast, include:

* Your store name
* What you were trying to do, and what happened instead
* A screenshot, if you have one

## Before you write

* [Why does my store say it's pending review?](/pending-review)
* [Where does my Burst link send customers?](/where-link-goes)
* [Adding Burst to your website](/website)
* [How does billing work, and can I pause?](/billing-pausing)

Your dashboard: [brands.getburst.com/go](https://brands.getburst.com/go)